Shipping policy

Order Processing Time

All orders are processed within 1–3 business days after receiving your payment. Once your order is confirmed, you will receive an email with your order details and tracking information (when available).

Estimated Shipping Times

We work with international suppliers to bring you high-quality products at the best prices.
Shipping times vary depending on your location and the product ordered:

  • North America: 5-10 business days

  • Europe: 5-10 business days

  • Australia, New Zealand: 5-10 business days

  • Asia: 5-10 business days

  • Rest of the world: 5-10 business days

🚨 Please note that shipping times are estimates and may be affected by customs, local holidays, or unforeseen delays.

Shipping Costs

We offer free shipping on most of our items. If any product has a shipping cost, it will be clearly stated during checkout.

Delayed or Lost Packages

If your order hasn’t arrived within 30 business days, please contact us at zentorrashop@gmail.com and we’ll gladly help investigate or issue a replacement if needed.